Once your order has been placed, it typically leaves our facility within 1 business week. After dispatch, delivery generally takes 3–14 business days, depending on your location and carrier transit times.

Please note that delivery times may vary slightly during peak seasons or due to carrier delays beyond our control. Rest assured, we carefully monitor every shipment and will provide tracking details as soon as your order is on its way.

• Refunds are issued when the shipping carrier officially confirms that the package was lost in transit, never delivered, or damaged during shipment.
• Approved refunds are issued to the original form of payment.
  
• All nail kits, including the Ultimate Nail Tech Kit, are final sale and non-refundable due to their custom, made-to-order nature.
  
• Digital products are final sale and non-refundable once accessed or downloaded.
  

Call or Text (662-448-3442)

Email: nailsinparadisestore@gmail.com

Hours of Operation:

Monday – Friday

8:00 AM – 5:00 PM (EST)

We strive to respond to all inquiries as quickly as possible during business hours.