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Real nail looks created with Nails in Paradise products.
Frequently asked questions
How long does shipping take?
Once your order has been placed, it typically leaves our facility within 72 hours. After dispatch, delivery generally takes 2–14 business days, depending on your location and carrier transit times.
Please note that delivery times may vary slightly during peak seasons or due to carrier delays beyond our control. Rest assured, we carefully monitor every shipment and will provide tracking details as soon as your order is on its way.
Can I return the products?
- Refunds are issued when the shipping carrier officially confirms that the package was lost in transit, never delivered, or damaged during shipment.
- Approved refunds are issued to the original form of payment.
- Digital products are final sale and non-refundable once accessed or downloaded.
How can I contact Customer support?
Call or Text (662-448-3442)
Email: nailsinparadisestore@gmail.com
Hours of Operation:
Monday – Friday
10:00 AM – 5:00 PM (EST)
We strive to respond to all inquiries as quickly as possible during business hours.
International Shipping Restrictions, Customs Duties & Import Fees – What You Need to Know
Nails In Paradise is a USA-based business, and customers ordering from outside the United States should be aware of international shipping restrictions, customs duties, import taxes, and additional fees that may apply to their orders.
Due to international shipping regulations and carrier restrictions, our Gel Nail Kits, Press-On Nail Kits, Essentials Nail Kits, and Ultimate Nail Tech Kits may have shipping limitations outside the United States.
Certain products, including gel polishes, gel base and top coats, liquid monomer, may be restricted from international shipping.
Restricted items may be excluded from international orders. Kit contents and pricing may vary depending on the destination country. Please review the included items before purchasing.
💰 Customs Duties, Import Taxes & Additional Fees
Due to international customs regulations, tariffs, and changes in import laws, your country may charge additional customs duties, import taxes, VAT, or clearance fees when your package arrives.
- Customers are responsible for paying all applicable customs duties, import taxes, and clearance fees.
- These charges are determined by the destination country's customs authorities and, where applicable, collected by the shipping carrier.
- These fees do not go to Nails In Paradise. They are separate from the product and shipping charges paid to our store.
- Customs charges vary by country and may change due to updated import laws and regulations.
- Failure to pay required customs charges may result in delivery delays, a returned shipment, or other carrier actions.
💗 Important: Before placing an international order, please review your country's import requirements and potential customs fees. If you have questions about product restrictions or shipping eligibility, contact us before purchasing.
Thank you for your understanding and for supporting Nails In Paradise! ✨
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